Benefits
Program Review
Benefits are an important piece of the staff compensation
package. Cooke/Andres reviews all benefits for
market competiveness, equity, compliance, and
potential enhancement. Our comprehensive report
includes specific recommendations.
Employee
Attitude Surveys
Employee
attitude surveys are an excellent way for management
to stay in touch with employee expectations. We
design custom surveys and tabulate, analyze and
report survey findings and recommendations. We
assist you with disseminating survey information
to employees, thus ensuring project credibility.
Online employee attitude surveys are now available.
Employee
Handbooks
An
employee handbook provides necessary information
to employees regarding personnel policies, employment
relationship and personnel benefits. We develop
customized employee handbooks and allow the organization
unlimited editing privileges for one quarter.
Human
Resource Policy Manual
A
human resource policy manual provides clear policy
direction for successful human resource administration.
We audit the organization's human resource policies
and procedures to ensure continuity, equity and
compliance. Following review and discussions with
management, we develop a customized human resource
policy manual to assist management in personnel
administration. The organization has unlimited
editing privileges for one quarter.
Organizational
Structure Review
An
organizational structure review is needed periodically
to ensure preparedness for future growth. Each
review is highly specific to each credit union,
but can include: staffing needs and/or modification
recommendations, staff and management development
needs, human resource productivity measures, and
organizational streamlining. An organizational
review provides information regarding job responsibilities
distribution, reporting structures, work flows
and staff development elements. A report of recommendations
is submitted upon completion.
Performance
Evaluation Development
Performance
evaluation programs are essential for assessing
staff performance and determining training requirements.
Cooke/Andres provides three separate consulting
approaches:
1.
customized program development
2.
implementing Knowledgepoint software, or
3.
providing our ready-made system. We ensure
that the performance program coordinates
with the credit union's compensation
system.
Support
Occasionally,
a situation will arise when you need to talk with
an experienced professional. Cooke/Andres provides
telephone support to credit unions for these types
of situations. Whether it's related to an employee's
performance, a new organizational structure, board
relations, or a compensation issue-Cooke/Andres
is here to help.