Benefits Program Review

Benefits are an important piece of the staff compensation package. Cooke/Andres reviews all benefits for market competiveness, equity, compliance, and potential enhancement. Our comprehensive report includes specific recommendations.

Employee Attitude Surveys

Employee attitude surveys are an excellent way for management to stay in touch with employee expectations. We design custom surveys and tabulate, analyze and report survey findings and recommendations. We assist you with disseminating survey information to employees, thus ensuring project credibility. Online employee attitude surveys are now available.

Employee Handbooks

An employee handbook provides necessary information to employees regarding personnel policies, employment relationship and personnel benefits. We develop customized employee handbooks and allow the organization unlimited editing privileges for one quarter.

Human Resource Policy Manual

A human resource policy manual provides clear policy direction for successful human resource administration. We audit the organization's human resource policies and procedures to ensure continuity, equity and compliance. Following review and discussions with management, we develop a customized human resource policy manual to assist management in personnel administration. The organization has unlimited editing privileges for one quarter.

Organizational Structure Review

An organizational structure review is needed periodically to ensure preparedness for future growth. Each review is highly specific to each credit union, but can include: staffing needs and/or modification recommendations, staff and management development needs, human resource productivity measures, and organizational streamlining. An organizational review provides information regarding job responsibilities distribution, reporting structures, work flows and staff development elements. A report of recommendations is submitted upon completion.

Performance Evaluation Development

Performance evaluation programs are essential for assessing staff performance and determining training requirements. Cooke/Andres provides three separate consulting approaches:

1. customized program development

2. implementing Knowledgepoint software, or

3. providing our ready-made system. We     ensure that the performance program     coordinates with the credit union's     compensation system.

Support

Occasionally, a situation will arise when you need to talk with an experienced professional. Cooke/Andres provides telephone support to credit unions for these types of situations. Whether it's related to an employee's performance, a new organizational structure, board relations, or a compensation issue-Cooke/Andres is here to help.

 
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